Shipping policy

Twelve Local delivers the products, ordered at our webshop, all over the world.*

We strive for the following delivery times:

  • The Netherlands: ordered on workdays before 22.00, within 1-2 working days
  • Belgium: ordered on workdays before 22.00, within 1-2 working days
  • European Union: between 2-5 working days
  • International*: between 3-10 working days

Prices are excluding any additional taxes or custom fees for orders outside the EU.

Please note that during and around holidays, deliveries can take slightly longer. 

If you have still not received your purchase after 3 additional working days, please notify  Twelve Local at client.service@twelvelocal.com

*Please note we do not ship to; United Kingdom, Switzerland, Belarus, Russia, Iran, North Korea and Mexico